Pre Departure Services
Contact Our Customer Care Team
MagicBreaks don't only provide a friendly and efficient service whilst booking your holiday but also prior and post departure too. Whether it is a query about your booking or you wish to book any of our Disney Extra's including airport parking, car hire, shuttle and private transfers, Meal Plans and attraction tickets, we are available to help as much as possible. Call 0330 880 5006 to speak to a member of our team today or alternatively please email email@example.com.
Manage My Booking
If you have paid a deposit, balances are due 12 weeks before departure; a balance reminder will be sent to you via email. Using our Manage My Booking tool, you can pay off your balance easily online and in installments. To login to Manage My Booking you will need your file number reference - this can be found in the top right hand corner of your booking confirmation. Manage My Booking also allows you to view details of your trip, passenger details, your outstanding balance and your final balance due date.
Please Click Here to access our Manage My Booking tool.
Alternatively you can pay off your balance over the phone with a member of our admin team by calling us on 0330 880 5006 and quoting your 8 digit File Number Reference.
We also accept bank transfers. Please send us an email to firstname.lastname@example.org to advise when to expect the funds so we can check at head office. Please try to quote your File Number in the Customer Reference section when making the transfer, or please enter Branch 20.
- Sort Code – 20 00 00
- Account Number – 53485765
- IBAN – GB33BARC20000053485765
- SWIFT - BARCGB22
- Add your File Number as the payment reference
Please note that we do accept cheques made payable to Freedom Travel Group however these must be sent in advance of balance due date in order for clearance. Cheques should be posted to MagicBreaks, Unit 2021, 199 Bishopsgate Primrose Street, London, EC2N 4AG.
Should you have any further queries with regards to balance please do not hesitate to contact the admin team on 0330 880 5006 who will be more than happy to answer your queries. We always try our best to accommodate client's needs within the limits of the terms and conditions of the operators involved with the booking.
Tickets are normally processed 2-3 weeks before departure. Tickets are issued in an e-ticket format so don't forget to check your email inbox for your travel documentation. If you change postal or email address please notify a member of our team on 0330 880 5006 to ensure your travel documentation is sent to the correct place.
If you are travelling within the next 14 days and have not received your tickets please call our admin team on 0330 880 5006 or email email@example.com