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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Not had the holiday as yet, but Irene who booked it all for us was very polite and very helpful. Very happy so far and looking forward to our 4 nights and 5 days in May 19.
Nadine, Ash & Angus 😊
Read more
Support team reply: Thank you for your positive feedback. It is great to hear that Irene was such a great help and we hope you have a magical holiday in May.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Good Read more
Support team reply: Thank you for your 5* review. We hope you have a magical trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Helpful , polite , nothing seemed too much trouble, all questions answered, looking forward to the trip , only negative is that confirmation e mail doesn't have complete breakdown of what's included for me to check , otherwise really.good Read more
Support team reply: Thank you for your review. We are thrilled to hear that our team were polite and were able to answer your questions. We apologise that your confirmation did not have a breakdown, but please contact a member of our team if you would like this. We hope you have a magical trip.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Very pleasant experience and so helpful! Read more
Support team reply: Thank you for your positive feedback. We are glad to hear that our team were so helpful and we wish you a magical holiday to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: So easy to book and great to manage with manage my booking Read more
Support team reply: Thank you for your 5* review. We are pleased to hear that your booking experience was straightforward and you are happy with the 'Manage My Booking' section on our website. We wish you a magical trip to Disneyland Paris.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

 

 

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